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In a message circulated today, MTN said:
Resolving customers’ queries is now so much easier! Customer Service is now available via Whatsapp on
09033000001, 09033000002, 09033000003, 09033000004, 09033000005
Remember you can reach them on twitter via the MTN Twitter Handle @MTN180 I recommend Twitter for swift response.
Have you try to resolve issues via the MTN whatsapp line, please share your experience via the comment box below.
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I love the step, now issues quickly will be solved. Thanks guys and happy to comment first. #smiles
ReplyDeletePlease you should help out,they always take away my money.even now I just load #100 from this code *888* but I didn't see my money again
ReplyDelete#Emmanuel Kindly add any of those numbers up on whatsapp and chat them up. You'll get a response in less than 5minutes due to multiple complaint they're ironing out with customer's.
ReplyDeleteIs this for real?
ReplyDeleteYes, it's real.
DeleteWhatsApp can be adopted as a tool to directly communicate with the persons whom you already know. You can take advantage of WhatsApp to send images, video and text messages of new products to your current clients. WhatsApp Status
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ReplyDeleteMy name is Oladele kehinde peter I want to know the reason why that my sim is not working
ReplyDeleteMy sim is slow to browse on internet and I need solution for it
ReplyDeleteHello mtn
ReplyDeleteI want to talk to your costumers care
ReplyDeleteI lost my share and sale pin , I want to change another one.
ReplyDeleteGood afternoon please my MTN SIM card was blocked last two years I tried everything to retrieve it back no way and I linked it with my bank account but the new owner now is using it to withdraw my money
ReplyDeleteTransfer pin
ReplyDeleteYour request processing is taking longer than expected, do not retry. For 9hrs now what's going on
ReplyDeleteI have a getting a call from you guys to reply my loan on my MTN line and I don't know d cand of loan u people are talking about pls make me understand more pls
ReplyDeleteMTN nobody send you to change your codes. I did online recharge for about an hour plus I haven't received the airtime till now. calling your new line 300 they couldn't refer me to where they can rectify it
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